Kenneth Cole Reviews
(Rated by 1920 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Afterpay
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
%OFF20
%OFF30
%OFFOverall Rating
5.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Shipping & Delivery5.0
- Price & Quality4.3
- Return Policy5.0
- Customer Service4.5
Recent Customer Reviews (9)
Melissa Metzler
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Harold Sale
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Faye Dostie
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Bryan Hicks
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Luca May
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Nicholas Mathis
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Pjetur Guðgeirsson
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Marina Beyer
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Evelyn Randall
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Payment Methods
Accepted Payment Options:
Prices for items on Kennethcole.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Afterpay
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Kenneth Cole credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Kenneth Cole Pros & Cons
Pros
1
Wide Selection: Offers a variety of versatile and timeless products, including high-quality footwear, clothing, and accessories.
2
Reasonable Prices: Competitive pricing with a dedicated sale section for discounts.
3
Payment Plans: Available through AfterPay, making purchases more manageable.
4
Social Responsibility: Partners with Black-owned businesses and donates to The Mental Health Coalition.
5
Free Shipping: Available for orders over $100 within the continental US.
6
User-Friendly Website: Easy navigation and modern interface for a seamless shopping experience.
7
Customer Support: Responsive and helpful customer service team.
8
Fashion-Forward Designs: Keeps up with the latest trends and styles.
9
Quality Craftsmanship: Known for high-quality materials and craftsmanship in all products.
CONS
1
Customer Service Issues: Consumers have reported poor customer service, including unhelpful responses and long wait times for refunds.
2
Inventory Accuracy: There have been complaints about inaccurate inventory information, leading to out-of-stock items being charged for.
3
Quality Concerns: Some customers have experienced poor quality products, such as shoes falling apart quickly.
4
Refund and Return Issues: Consumers have reported difficulties with refunds, including not receiving shipping costs back.
5
High Price Level: Some consumers find the prices to be high, especially considering the quality of the products.
Kenneth Cole Features and Benefits
Features
Wide selection
Offers a variety of versatile and timeless products, including high-quality footwear, clothing, and accessories.
Reasonable prices
Competitive pricing with a dedicated sale section for discounts.
Payment plans
Available through AfterPay, making purchases more manageable.
Social responsibility
Partners with Black-owned businesses and donates to The Mental Health Coalition.
Free shipping
Available for orders over $100 within the continental US.
User-friendly website
Easy navigation and modern interface for a seamless shopping experience.
Customer support
Responsive and helpful customer service team.
Fashion-forward designs
Keeps up with the latest trends and styles.
Quality craftsmanship
Known for high-quality materials and craftsmanship in all products.